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Dr.
Thomas G. James, Chief Information Officer
Lawson
E. Thomas Courthouse Center
175 NW First Avenue, 26th Floor | Miami, Florida 33128
Telephone: (305) 349-5758 | Business Hours: 9:00am- 4:00 pm
The
Clerk of Courts' (COC) Chief Information Officer (CIO) is responsible
for the management of information technology (IT) for the Clerk of Courts.
The units that directly support IT for the COC, the Technical Services
Division and SPIRIT support, report directly to the CIO. While the CIO
provides management oversight for these specific areas, the CIO is also
charged with the development of COC-wide policies that relate to the acquisition
and implementation of IT solutions for the COC.
CIO
Mission Statement
The
ultimate goal of the CIO's Office is to effectively employ Information
Technology to improve the services provided to our citizens and county
government agencies, and to maximize the productivity of Clerk's staff.
Major
Goals
-
Promulgate policies and procedures, as part of a formal COC-wide IT
planning and budgeting process; to ensure IT projects are thoroughly
evaluated from both a technical and business perspective.
-
Effectively
deploy IT solutions to assist the Clerk's Office in achieving
the following Enterprise Goals: to improve customer services,
increase employee satisfaction, reduce reliance on paper, increase
revenue collection, increase operational efficiencies and controls
and improve statutory compliance.
- Encourage systematic
planning and budgeting for the replacement of legacy systems and equipment
and insist on business process redesign as a prerequisite to the implementation
of new IT solutions.
-
Implement standards-based technology in order to leverage technology
investments. Adhere to open standards for hardware and software. Limit
the introduction of proprietary technologies.
- Aggressively promote
eGovernment applications as a way to deliver services to the general
public and the diverse public and private constituencies served by the
Clerk.
-
Develop internal capabilities to support distributed client/server
and browser-based applications. Upgrade the development environment
using state-of-the-art software development methodologies and software
to facilitate the rapid development of reliable, scalable and secure
systems. Convert legacy database systems to relational database platforms.
Where appropriate, reduce reliance on external IT resources.
-
Create and manage a reliable and secure network to support the effective
and convenient access to computer systems as well as efficient desktop
support and management.
-
Seek out and develop partnerships with strategic vendors who can
assist the Clerk's Office in achieving its goals.
- Encourage the implementation
of enterprise content management solutions employing imaging, business
process management and interconnectivity among systems to increase operational
efficiency and effectiveness.
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