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Lawson E. Thomas Courthouse Center
175 NW First Avenue, 26th Floor | Miami, Florida 33128
Telephone: (305) 349-5758 | Business Hours: 9:00am- 4:00 pm

The Clerk of Courts' (COC) Chief Information Officer (CIO) is responsible for the management of information technology (IT) for the Clerk of Courts. The units that directly support IT for the COC, the Technical Services Division and SPIRIT support, report directly to the CIO. While the CIO provides management oversight for these specific areas, the CIO is also charged with the development of COC-wide policies that relate to the acquisition and implementation of IT solutions for the COC.

CIO Mission Statement

The ultimate goal of the CIO's Office is to effectively employ Information Technology to improve the services provided to our citizens and county government agencies, and to maximize the productivity of Clerk's staff.

Major Goals

1. Promulgate policies and procedures, as part of a formal COC-wide IT planning and budgeting process; to ensure IT projects are thoroughly evaluated from both a technical and business perspective.
   
   
2. Effectively deploy IT solutions to assist the Clerk's Office in achieving the following Enterprise Goals: to improve customer services, increase employee satisfaction, reduce reliance on paper, increase revenue collection, increase operational efficiencies and controls and improve statutory compliance.
   
   
3. Encourage systematic planning and budgeting for the replacement of legacy systems and equipment and insist on business process redesign as a prerequisite to the implementation of new IT solutions.
   
   
4. Implement standards-based technology in order to leverage technology investments. Adhere to open standards for hardware and software. Limit the introduction of proprietary technologies.
   
   
5. Aggressively promote eGovernment applications as a way to deliver services to the general public and the diverse public and private constituencies served by the Clerk.
   
   
6. Develop internal capabilities to support distributed client/server and browser-based applications. Upgrade the development environment using state-of-the-art software development methodologies and software to facilitate the rapid development of reliable, scalable and secure systems. Convert legacy database systems to relational database platforms. Where appropriate, reduce reliance on external IT resources.
   
   
7. Create and manage a reliable and secure network to support the effective and convenient access to computer systems as well as efficient desktop support and management.
   
   
8. Seek out and develop partnerships with strategic vendors who can assist the Clerk's Office in achieving its goals.
   
   
9. Encourage the implementation of enterprise content management solutions employing imaging, business process management and interconnectivity among systems to increase operational efficiency and effectiveness.
   
   

In order to view the pdf files below, you must download Adobe Acrobat Reader. Role and Scope of the Chief Information Officer Information Technology Policy Directives Review and Approval of IT Projects