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1. Allow quick and easy citizen access to information
2. Make processes more user-friendly
3. Accommodate remote transaction processing through a variety of channels
4. Provide access to information and ability to perform functions 24/7

1. Ensure each employee has adequate workspace and tools to do their job
2. Provide for staff development
3. Promote easier access and communication to updated procedures

1. Implement technology to accept and process court submissions electronically
2. Store, retrieve and distribute case files electronically
3. Eliminate duplicate data entry
4. Minimize space required for storage of paper files
5. Allow quick and easy citizen access to information through remote internet access
6. Minimize vulnerabilities associated with paper records

1. Increase collection of outstanding fines
2. Identify alternative funding sources

1. Eliminate backlogs and overtime
2. Improve internal controls
3. Foster greater collaboration and partnering among management team
4. Initiate succession planning
5. Manage un-funded mandates
6. Partner with county departments that share similar goals
7. Reduce time to process and close cases

1. Ensure records management requirements/laws are being met across the county
2. Educate departments and customers regarding records management procedures